FAQ

We specialize in curated wardrobe essentials for the modern individual. Our collection includes sophisticated footwear like Johnston & Murphy oxfords and loafers, durable workwear from brands like Dickies, and a complete range of accessories and clothing. This includes everything from bags and backpacks to coats, jeans, hoodies, and hats.

We recommend referring to the specific size chart provided on each product page for accurate measurements. Our selections, such as Johnston & Murphy shoes and Dickies workwear, typically fit true to size. If you’re between sizes or need further guidance, our customer service team is happy to help.

We take great pride in the quality of our offerings. Every item, from our timeless oxfords to our versatile duffle bags, is carefully selected for its craftsmanship, durability, and style. We focus on classic and functional pieces that are built to last.

We accept all major credit cards, including Visa, MasterCard, and JCB. We also accept payments through PayPal for a secure and convenient checkout experience.

Absolutely. We use advanced encryption technology to ensure that all your payment and personal information is kept secure and confidential.

Once your order has been processed and shipped, you will receive a confirmation email containing your tracking number. You can use this number to follow your order’s journey in real-time with our carrier partners.

We are proud to offer global delivery, bringing style to doorsteps around the world. Please note that we are currently unable to deliver to parts of Asia and a few remote regions. Delivery availability will be confirmed during the checkout process.

We offer two convenient shipping methods to suit your needs:

• Standard Shipping (12.95 USD): Shipped via DHL or FedEx. Orders are processed in 1-2 business days, with delivery typically completed within 10-15 business days after shipment.
• Free Shipping: Available for orders over 50 USD, shipped via EMS. Orders are processed in 1-2 business days, with delivery typically completed within 15-25 business days after shipment.

Please allow 1-2 business days for us to process your order. The total delivery time then depends on your location and the shipping method you selected. Standard Shipping typically takes 10-15 business days, while Free Shipping takes 15-25 business days after we ship your order. These are estimates and can occasionally be affected by factors like customs processing.

We stand behind the quality of our products. If you are not completely satisfied, we offer a hassle-free 15-day return policy from the day you receive your order. Items must be unworn, unwashed, and in their original packaging with all tags attached.

Please contact our customer support team at [email protected] within the 15-day window. Include your order number and the reason for the return. We will guide you through the simple process and provide you with a return authorization and instructions.

Once we receive and inspect the returned item, we will process your refund to the original method of payment. Please allow 5-10 business days for the refund to appear in your account, depending on your bank or card issuer.

Our friendly support team is here to help with any questions you may have. You can reach us via email at [email protected]. We strive to respond to all inquiries within 24 hours.